Monday, January 14, 2013

“Our work will speak...”

B&E: The credit crisis is creating a lot of problems for business. How are you managing it?

KG:
The world was very different place before September 15. The September 30 quarter in 2008 was one of the best quarters for us. We had almost 7% sequential quarter on quarter growth. The last 2 quarters were very bad. The world has changed. Did we see it? Not really. But we reacted very fast. In the short term, it was all about expense control.

B&E: Why have you maintained a flat outlook for 2009?

KG:
What we see in the market is that with some confidence, we are saying that the market is about to revive. The bottom has been reached for the client as well as the industry. Just a question of recovery, there the consensus is that it will happen probably by the first half of 2010.

B&E: You are planning to look more towards home ground for business opportunities. What opportunities have you identified?

KG:
We are seeing wins in the private and government sector; and we expect to see revenues accruing to the company over time, as many of these wins are based on new models of engagement, where pricing is based on transactions.

B&E: Is doing business on home ground easier or harder than doing business in developed markets like EU and US? Please explain. How are expectations of Indian customers different from global customers?

KG:
The Indian market is very small compared to markets outside the country, with US and EU contributing to almost 90% of the total revenues. Infosys has been in these markets for a long time and as established itself as a strong and efficient service provider. In India, we still have a long task ahead, in establishing ourselves as a key player.


Source : IIPM Editorial, 2012.
An Initiative of IIPMMalay Chaudhuri
and Arindam Chaudhuri (Renowned Management Guru and Economist).

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